Company Description Paytm is a leading digital payments platform designed to make everyday transactions simple, secure, and rewarding. Users can earn Gold Points on every payment and redeem them as Digital Gold, enabling easy savings and wealth-building. Built with a focus on empowering Atmanirbhar Bharat, Paytm supports seamless bank account linking and instant UPI ID creation through its app. The company continues to innovate in digital finance, offering convenient payment solutions for individuals and businesses across India.
Role Description The Team Lead / Assistant Manager – EDC Sales role is a full-time, on-site position based in Kolkata. This role is responsible for leading and managing a sales team focused on Electronic Data Capture (EDC) solutions, driving business growth and achieving sales targets. Day-to-day activities include supervising field sales operations, monitoring performance metrics, guiding team members on lead generation and conversion, and ensuring high-quality customer interactions. The role also involves coordinating with internal stakeholders, preparing reports,



and implementing sales strategies aligned with company objectives. The Team Lead / Assistant Manager will provide regular coaching and training to the team, help resolve escalated customer issues, and maintain compliance with company processes and policies.
Qualifications

• Demonstrated Analytical Skills to interpret sales data, track performance, and identify growth opportunities.
• Robust Team Management and Training abilities to lead, motivate, and develop sales professionals.
• Proficiency in Customer Service, with a focus on building relationships and handling escalations effectively.
• Excellent Communication skills, including clear verbal and written communication with customers, team members, and stakeholders.
• Experience in field sales or POS/EDC solutions, preferably in financial services or fintech.
• Proven track record of meeting or exceeding sales targets and mana

📌 Team Lead (Kolkata)
🏢 Paytm
📍 Kolkata