Job Description

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Workfront SME (Workflow Automation + Fusion Enhancements)
Role Title: Workfront SME – Workflow Automation (with Fusion Experience)
Location: Bangalore
Experience: 8+ years
We are looking for a Workfront Subject Matter Expert who can monitor, troubleshoot, and uplift newly launched campaign workflow automation in Adobe Workfront. This role requires robust functional expertise in Workfront and hands-on experience with Workfront Fusion to enhance and evolve workflows based on campaign manager requests.
Key Responsibilities
Performance Monitoring & Troubleshooting
• Monitor automated campaign workflows to ensure forms, approvals, and routing logic function correctly.
• Identify issues across submissions, approvals, and workflow stages.
• Fix functional issues inside Workfront and support stability of existing flows.

Workflow Optimization & Evolution (Fusion)
• Enhance and evolve campaign workflows using Workfront Fusion.




• Translate business requests from campaign managers into workflow logic changes.
• Develop small-to-medium Fusion workflows to improve automation.
• Ensure all enhancements are compliant with governance and best practices.

End-User Support & Enablement
• Act as the primary SME for workflow-related questions from campaign managers and internal teams.
• Provide clarifications, training, and documentation to support adoption.
• Assist in onboarding teams to new or updated workflows.

Required Skills & Qualifications
• 4–8 years of experience with Adobe Workfront (workflow creation, forms, approvals).
• Hands-on experience with Workfront Fusion for workflow enhancement or automation tasks.
• Strong troubleshooting skills across Workfront processes.
• Ability to translate business processes into Workfront workflows.
• Strong communication skills and stakeholder engagement experience.
• Experience in campaign operations, marketing wo

📌 Workfront SME – Fusion (Bengaluru)
🏢 eClerx
📍 Bengaluru