About True Balance
Owned and operated by BalanceHero Group, True Balance is an RBI authorized Prepaid Payment Instrument (PPI) issuing entity. It offers loans through its subsidiary and RBI licensed Non-Banking Financial Company - True Credits Private Limited and other RBI licensed partners. Founded in 2016, as a mobile app for users in India to efficiently manage their phone calls and data usage, True Balance is now India’s one of the top financial services platforms providing solutions to all the financial needs of its users - from obtaining instant loans, paying utility bills to do prepaid recharges seamlessly. To date, True Balance has raised more than US$84 million in equity funding from marquee global investors like Softbank, Naver, and Line to name a few. The company aims to become the go-to financial services platform for the next billion people in India, playing a key role in the nationwide push towards the goal of Digital India and advancing financial inclusion amongst the unbanked and underbanked people.

Lead Product Designer

Experience Level: 7-9 Years

About the Role




• We’re looking for an experienced Lead Product Designer with around 7+years of experience who can take ownership of complex product problems from discovery to launch.
• This role goes beyond creating great interfaces — you’ll help shape product direction, use research and data to drive decisions, work closely with product and engineering, and leverage AI to improve both the design process and the experiences we build.
• You should be a robust hands-on designer who can combine product thinking, craft, systems thinking, and AI-enabled ways of working to create simple, scalable and measurable customer experiences.

Roles and responsibilities:
• Own problems end-to-end, not just designs — Take ambiguous problems from discovery and problem framing through concepts, validation, launch and post-launch iteration. Be accountable for the quality and outcome of what ships.
• Influence product strat

📌 Lead Product Designer (Gurugram)
🏢 True Balance
📍 Gurugram