9 to 15 years of experience in Telecom OSS and Network Operations. Robust knowledge of OSS/BSS Ecosystems. Hands-on experience in Fault Management, Performance Management, Configuration Management, and Service Fulfillment. Experience with IP/MPLS, Ethernet, Broadband, FTTx, GPON, Metro Ethernet, and Core Networks. Understanding of telecom network architecture and service provisioning. Experience with OSS tools such as Netcracker, Teoco, Cramer, IBM Netcool, Nokia NetAct, Ericsson ENM, Amdocs, or similar platforms.

Lead OSS and telecom network transformation, migration, and support initiatives. Work on OSS architecture, network inventory, fault management, service assurance, and performance monitoring solutions. Manage telecom network operations across IP/MPLS, Fiber, Access, Core, and Transport networks. Analyze network performance and recommend optimization strategies.



Collaborate with business and technical teams to design OSS solutions aligned with telecom requirements. Support incident, problem, and change management activities. Drive automation initiatives across network monitoring and service assurance processes. Interface with telecom operators, vendors, and stakeholders for solution delivery. Ensure compliance with telecom standards and best practices. Prepare technical documentation, solution designs, and operational procedures.

Experience in Telecom Digital Transformation Projects. Exposure to SDN, NFV, and Cloud-native telecom architectures. Knowledge of 4G/5G, LTE, Transport, and Optical Networks. Familiarity with Automation using Python, Shell Scripting, or Ansible. Experience working with telecom operators and managed service environments. Understanding of TM Forum frameworks (eTOM, SID, TAM).

📌 Network SME (Bengaluru)
🏢 Infosys
📍 Bengaluru