SECTION I: BASIC INFORMATION

Job Family

Quality Assurance and Quality Control

Role

Lead Quality

Reporting To

Cluster Head – Quality / Head – Quality

Workplace Classification

Site

SECTION II: ROLE SUMMARY (Purpose of the Role)

The Lead – Quality is responsible for implementing quality systems and ensuring compliance with standards across assigned projects. The role focuses on driving defect-free execution, conducting audits and inspections, and coordinating with project teams to improve overall construction quality.

SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES

Financial / Functional perspective

• Reduce cost of poor quality (rework and defects)
• Minimize defect liability and warranty costs
• Support project profitability through quality control
• Enable value engineering through quality benchmarking

Customer Perspective

• Deliver defect-free and compliant projects
• Improve customer satisfaction and confidence
• Support external and statutory audits
• Ensure transparent quality reporting

Internal Process Perspective





• Implement Quality Management System (QMS) at project level
• Conduct site audits, inspections and quality reviews
• Ensure compliance with drawings, specifications and codes
• Monitor NCRs, root cause analysis and corrective actions
• Coordinate with project teams for quality improvements
• Maintain quality documentation and MIS
• Drive standardization of quality practices across projects

Learning & Growth / Developmental Perspective

• Build quality awareness across project teams
• Train site engineers and supervisors on quality practices
• Promote continuous improvement initiatives
• Adopt best practices and innovations in quality management

SECTION IV: KEY INTERACTIONS

Internal Stakeholder

Purpose of Interaction

Project & Construction Teams

Function Head/ BU Head/ Project Head/ Cluster Head

Design & Engineering Teams

Contracts & Procurement Teams

External Stakeholder

Purpose of Interaction

Consultants

Contractors

📌 Quality - Mumbai
🏢 Larsen and Toubro
📍 Mumbai