Looking for Operations Head / Warehouse Operations Head

Designation Operations Head / Warehouse Operations Head
Department Operations & Supply Chain
Reporting To Management / Business Head

Location : Gurugram | Sector 50
Work Mode : Onsite | 6 Days Working

Role Summary
Responsible for managing end-to-end warehouse and logistics operations across multiple locations, ensuring effective
inventory management, order processing, dispatch, manpower utilization, and timely deliveries while maintaining operational
cost and service-level targets.
1. Warehouse Operations
• Manage overall operations across 3 warehouses in different cities.
• Oversee inbound, unloading, QC, GRN, putaway, inventory management, picking, packing, and dispatch.
• Ensure smooth day-to-day warehouse functioning and adherence to SOPs.
• Monitor warehouse productivity, space utilization, stock accuracy, and operational efficiency.
2. Inventory Management
• Maintain accurate physical and system inventory.
• Monitor stock ageing, slow-moving inventory, expiry, damages, shortages, and discrepancies.




• Coordinate stock transfers between warehouses based on business requirements.
• Ensure proper FIFO/FEFO practices wherever applicable.
• Conduct and monitor regular cycle counts and physical stock audits.
3. Order Processing & Fulfilment
• Manage the complete order fulfilment cycle from order allocation to dispatch.
• Monitor pending, hold, part-allocated, and cancelled orders.
• Ensure orders are processed within defined TAT.
• Coordinate with relevant teams to resolve order and inventory-related issues.
4. Logistics & Last-Mile Coordination
• Coordinate with logistics/LM teams and courier/transport partners for timely pickups and deliveries.
• Monitor RTO, short shipments, damages, delivery delays, and transporter issues.
• Ensure same-day pickup wherever committed.
• Resolve logistics escalations and improve delivery performance.
5. Manpower Management
• Plan and manage manpower requirements across ware

📌 Warehouse Operations Head (Gurugram)
🏢 startuphr.consulting
📍 Gurugram