Furnishka (www.furnishka.com) is a premium home-furnishing brand that offers quality furniture at wholesale-like prices with its own manufacturing. Our stores bring a large furniture collection under one roof, helping customers touch, feel and compare products before buying. Founded by IIM Ahmedabad alumni and backed by leading investors, Furnishka has 12 retail stores in Bengaluru and is expanding.

Role Overview
As an Inside Sales Executive, you will connect with prospective and existing customers, understand their furniture needs, and guide them towards a showroom visit and purchase. You will handle enquiries, explain products and offers, follow up on leads, and coordinate with store teams to support sales conversions.

Key Responsibilities
- Handle inbound enquiries and make outbound calls to prospective and existing customers; respond promptly to customer chats.
- Understand customer needs and explain relevant product features, perks and offers to generate interest and book showroom appointments.
- Keep customer details, call outcomes,



lead status and follow-up actions accurate and up to date in the CRM.
- Meet daily and monthly targets for customer outreach, and showroom appointments.
- Address customer questions and objections professionally, adapting your communication to each customer.
- Follow up on leads and appointments, and coordinate with store teams to help customers visit the showroom as scheduled.
- Provide store teams with relevant customer requirements and enquiry details to support a smooth handover.

Candidate Requirements
- 1 to 5 years of experience in telesales, inside sales or a similar role in a B2C or B2B environment.
- A proven track record of meeting or exceeding sales targets.
- Working knowledge of CRM systems and basic computer applications.
- Strong verbal communication skills in English, Kannada and Hindi.
- Strong interpersonal, listening, negotiation and objection-handling skills.
- Diploma, Graduation or an equivalent qualific

📌 Inside Sales Executive (Bengaluru)
🏢 Furnishka
📍 Bengaluru