01 Oct
|
HCLTech
|
Tamil Nadu
01 Oct
HCLTech
Tamil Nadu
Job Description
Hiring for US Healthcare Medical Billing AR Quality _Chennai
n
nLocation : Chennai
nShift - US Shift
nDesignation - AR Quality Analyst
n
nExperience AR Quality Analyst: 3 to 5
n
n
n
nRESPONSIBILITIES:
n
n
- n
- Manage day-to-day Quality operations and directs the team responsible for Quality control activitiesn
- Team Handling experience is mandatoryn
- Manage and meet performance targets for Accuracy, Client SLA, quality scores, value add’s and customer satisfactionn
- Ensure quality and efficiency measures are met within the team and in accordance with service level agreementsn
- Use business tools and Healthcare RCM knowledge to identify problem areas and document business requirementsn
- Establish and maintain effective work proceduresn
- Review and ensure process follow internal policy requirements and external regulations.n
- Coordinate, participate, and/or manage multiple projects assigned by senior managementn
- Interface and coordinate with various stakeholdersn
- Mentor the Green/Yellow belt projects and drive continues improvementsn
- Be a single point of contact for Quality errors and plot action plans to improve performancen
- ISO preparations and understanding of ISO requirements for Audit readinessn
- Valuable understanding of Quality principles & QC tools and apply as need arisesn
n
n
nSKILLS AND COMPETENCIES
n
n
- n
- Six sigma green belt/Black belt certification to drive continues improvement across all Projects responsible forn
- Exceptional leadership skills, including the ability to manage through a shared vision and path to successn
- Ability to create, communicate and manage SLA metrics that support operational targetsn
- Excellent problem-solving skills and ability to use good judgment to make decisionsn
- Possess exceptional people management skills enabling effective interaction with internal, external customers, employees, peers, and managementn
n
nFORMAL EDUCATION AND EXPERIEN
📌 Hiring for US Healthcare Medical Billing AR Quality _Chennai (Tamil Nadu)
🏢 HCLTech
📍 Tamil Nadu