Role : Delivery Leader AI/ML
Experience : 15 to 25 Years
Work location : Mumbai / Bengaluru

As part of the core delivery team of Quantiphi, the AI Delivery Leader will be responsible for managing the delivery and execution of all AI and ML projects in a B2B environment. The Delivery Leader will get to lead Delivery efforts for AI/ML solutions like Generative AI, Conversational AI, Document AI, Vision AI, Knowledge Graphs, Intelligent Video Analytics, Digital Twins etc.

Key Traits:
Critical Thinker with a Growth Mindset, Strong Decision making Abilities, Customer First Attitude, Build to Scale Approaches, Effective People Leader & Mentor

Responsibilities:

Delivery Management:
- Manage complex delivery engagements across varied service/solution offerings
- Ensure successful and timely delivery of AI/ML projects. Accountable to ensure Service Levels are met.
- Single point of escalation - Prevent and Manage risks across delivery programs.
- Eye for process improvements to de-risk delivery and streamline delivery operations across the portfolio,



channelise delivery best practices and build accountability across account/engagement managers

Customer Success:
- Managing customer communication & relationships with senior stakeholders including CXOs
- Ensure customer success by establishing customer’s trust and fostering cooperative partnership, responsible for CSAT/NPS.

P&L; Management:
- Has deep understanding of P&L; management, margins and overall operational excellence and business profitability
- Responsible for driving delivery led growth across delivery engagements
- Responsible for revenue and account growth and diversification across workloads/capabilities to build multi-year partnerships with key accounts in his/her portfolio
- Ability to multitask to bring operational efficiencies to delivery processes and manage stakeholders across different functions within the organization such as Business Operations, Resource Management, PMO and Finance

Team Management

📌 Delivery Leader- AI/ML (Bengaluru)
🏢 Quantiphi
📍 Bengaluru