Job DescriptionJob Title: Customer Support Associate – International Voice Process
NLocation: Pune
NJob Description:
NWe are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a quick-paced BPO environment.
NKey Responsibilities:
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- Handle customer calls for international clients professionally and efficiently N
- Understand customer issues and provide accurate resolutions N
- Maintain high standardsof communication and customer satisfaction N
- Adhere to process guidelines and quality parameters N
- Document customer interactions appropriately N

nEligibility Criteria:
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- Undergraduate/Graduate freshers are eligible to apply N
- Graduates with experience in International Voice / BPO domain are also welcome N
- Excellent verbal communication skills in English N
- Customer-focused mindset and problem-solving ability N

nWork Schedule:
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- 5 days working N
- 2 rotational weekly offs N
- Rotational shifts (as per business requirements) N

nHow to apply:
NInterested candidates canshare their cv's on whats app
NContact Person: Siddharth Sharma
NContact Details: 77380 29419

📌 Hiring: Customer Support Specialist (India)
🏢 WNS
📍 India