The Engagement Manager is the delivery lead on our enterprise programmes.

Our engagements increasingly run through to the systems that execute the pricing. A current programme covers a new packaging model, a recent commercial model, and a migration from Salesforce CPQ to Revenue Cloud, working with the client's executive team, their systems integrator, and stakeholders across Sales, Deal Desk, Finance and RevOps. You would start there and take on further engagements as they come.

You own whether a programme lands. You are in the working sessions, you hold what was decided, you translate commercial intent into requirements the integrator can build against, and you check that what gets built is what was asked for.

Roughly 60% of the role is delivery and programme management. The other 40% is turning commercial decisions into business requirements: stories, acceptance criteria, edge cases and test scenarios. We write business requirements, not technical specifications. You will not be asked to write code or configure Salesforce.



You do need to follow a systems discussion closely enough to know when something carries commercial consequence.

Responsibilities

Delivery and programme management
- The quarterback. Lead delivery across the client, the systems integrator and the Monetizely team, aligned to a programme plan you own and maintain.
- Own the record. Decisions, actions, owners and deadlines. The standard is that Monetizely is never the party asking the client or the integrator what was agreed.
- Run the cadence. Working sessions, standing calls, design reviews. You set the agenda and you close the loop.
- Escalate early. Identify drift, ambiguity and slippage before it becomes a problem, and raise it with a recommendation attached.
- Client relationships. Build and hold multi-level stakeholder relationships across commercial, finance and systems functions.

Requirements and quality
- Translate commercial intent into requirements. Business-level stories, acceptanc

📌 Engagement Manager, Professional Services (Greater Kailash)
🏢 Monetizely
📍 Greater Kailash