We're seeking someone to join our team as a Travel & Expense Program Insights Lead to establish and continuously improve an integrated management information framework across Travel, Ground Transport, and Expense, delivering accurate, actionable insights for governance, operational oversight, vendor performance, compliance, and leadership decision-making.

In the Corporate Services division, we empower our businesses by creating cooperative workplace solutions and commercial services that enhance the employee and client experience, while optimizing the value of our sourcing and third-party lifecycle to enable the Firm to do-and-win business. This is a Director level position within the Travel & Expense Management team.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:
• Design and maintain a standardized management information framework across Travel, Ground Transport, and Expense,



including reporting cadence, data ownership, validation checkpoints, escalation protocols, and consistent KPI definitions.
• Consolidate, validate, reconcile, and analyze data from internal systems, vendor reports, billing files, expense data, and operational trackers, maintaining a reliable single source of truth.
• Develop monthly and quarterly executive dashboards covering volumes, cost, utilization, compliance, service quality, safety, vendor performance, exceptions, ageing items, root causes, and required decisions.
• Deliver actionable program insights across air, hotel, visa and travel support; GT route and fleet performance, billing and operational escalations; and expense ageing, rejected claims, policy exceptions, outliers, and audit observations.
• Identify and implement automation and process-improvement opportunities that strengthen data quality, visualization, analytical depth, reporting reliabi

📌 Director, Travel (Mumbai)
🏢 Morgan Stanley
📍 Mumbai