Why Choose TD SYNNEX

As
a Fortune 500 global technology distributor operating in over 100
countries, TD SYNNEX connects the world's leading technology
vendors with thousands of partners and customers. With over 22,000
employees globally, we support complex digital platforms that power
critical business operations every day.

The Site
Operations team plays a key role in ensuring platform stability,
reliability, and continuous improvement across our Digital Business
landscape. This role offers the opportunity to work close to
production systems, influence operational standards, and have real
impact on service quality across the
organization.

About the
Role

As a Site Ops
Engineer , you will be responsible for managing and
resolving incidents and bugs across TD SYNNEX digital platforms.
You'll combine hands-on technical skills with strong incident and
stakeholder management, ensuring issues are triaged, investigated,
communicated and resolved, with the underlying aim to prevent a
re-occurance.

You'll work closely with
Engineering, Dev Ops, Security, QA, and Business teams,



acting as a
key operational representative within the Digital Business unit.
This role can be based anywhere in Europe or APJ (subject to local hiring entity).

What
You'll Do
Lead and
manage incidents , ensuring correct triage,
prioritization, investigation and resolution within
SLAs Perform root-cause analysis and
collaborate with architects and developers on technical
solutions for bugs Ensure
P1-P4 incidents are tracked, managed, and
resolved within agreed SLAs Identify recurring
issues and platform trends to reduce incident volume and improve
reliability Act as change
lead for bug fixes and operational
improvements Maintain high-quality incident and
backlog management, ensuring accurate reporting and data
hygiene Mentor and support other Site Ops team
members Build solid working relationships with
Security, Dev Ops, QA, Development, UX, Architecture, and
Business teams Continuously develop
e

📌 Siteops Engineer (New Delhi)
🏢 Tech Data
📍 New Delhi