Senior Atlassian Jira / JSM Developer Location: Chennai Work Mode: Work from Office (WFO) Shift: General Shift Experience: 8+ Years Role Level: Senior Developer / Technical Lead Job Summary: We are looking for an experienced Senior Atlassian Jira / Jira Service Management (JSM) Developer with strong hands-on expertise in Jira Software, Jira Service Management, Confluence, Jira Automation, REST APIs, integrations, ScriptRunner/Groovy, and Atlassian Marketplace applications. The candidate will be responsible for the end-to-end implementation, customization, development, integration, testing, deployment, enhancement, and production support of Jira/JSM solutions in an enterprise environment. The ideal candidate should have robust knowledge of ITSM/ITIL processes and experience integrating Jira/JSM with enterprise applications such as Oracle HRMS/Oracle Fusion, Microsoft Teams, and other ITSM/business systems. Key Responsibilities Configure, customize, develop, and support Jira Software and Jira Service Management (JSM). Design and implement Jira/JSM workflows, screens, fields, schemes,



permissions, roles, notifications, and automation rules. Configure JSM request types, customer portals, queues, SLAs, approvals, and ITSM processes. Gather business and technical requirements and translate them into scalable Jira/JSM solutions. Develop and maintain REST API, webhook, and enterprise system integrations. Implement inbound, outbound, and bidirectional data synchronization between Jira/JSM and external systems. Work with Atlassian Marketplace applications such as Getint or equivalent integration tools. Support integrations with Oracle HRMS/Oracle Fusion, Microsoft Teams, and other enterprise applications. Develop and maintain automation using Jira Automation, ScriptRunner/Groovy, APIs, and webhooks. Troubleshoot Jira, JSM, workflow, automation, and integration issues and perform root-cause analysis. Perform development, unit testing, integration testing, deployment, documenta

📌 Senior Atlassian Jira (Madurai)
🏢 Juara IT Solutions
📍 Madurai