We are looking for a Senior Platform Engineer with at least 7 years of experience to join our Platform Engineering team, with a solid focus on observability. In this role, you will build, operate, optimize, and enhance the platforms that provide visibility into our applications and infrastructure.

You will work closely with Staff and Principal Engineers who define architecture and technical direction, and you will be responsible for implementing, operating, and continuously improving observability solutions across the organization.

Key Responsibilities
- Build, operate, maintain, and enhance enterprise observability platforms for applications and infrastructure.
- Operate and optimize observability backends, ingestion pipelines, agents/collectors, and data lifecycle management.
- Implement observability solutions and standards defined by Staff and Principal Engineers.
- Build and maintain telemetry pipelines for logs, metrics, traces, and events.
- Lead telemetry and data onboarding for applications, infrastructure, Kubernetes, cloud,



and platform teams — including integration guidance, pipeline configuration, and validation of data quality.
- Provide product support to internal teams — troubleshoot telemetry ingestion issues, query performance problems, missing or incorrect data, and platform usage questions.
- Monitor and improve platform availability, performance, capacity, scalability, and reliability.
- Troubleshoot complex production issues related to telemetry ingestion, processing, storage, indexing, and query performance.
- Optimize data stores, retention policies, indexing strategies, and storage utilization.
- Build and maintain dashboards, alerts, integrations, and operational tooling.
- Automate platform provisioning, configuration, and deployments using Infrastructure as Code and CI/CD.
- Partner with Application, SRE, Infrastructure, and Security teams to improve telemetry quality, coverage, and incident response.

Key Requirements
- 7+ years of ha

📌 Senior Platform Engineer (Kollam)
🏢 First American (India)
📍 Kollam