Job Summary:
We are seeking an experienced skilled (6+ years) to join our Application and Production Support team. The ideal candidate will bring a strong blend of technical expertise (Unix/Linux, advanced SQL, Big Data ecosystems, Autosys, and ITIL frameworks) alongside deep domain knowledge in financial services (e.g., Securities, Secured Financing, Rates, Derivatives, Liquidity Reporting, Front-to-Back Office workflows, and the end-to-end trading lifecycle).

Key Responsibilities:
• Provide L2/L3 production support for mission-critical liquidity reporting and financial applications, ensuring maximum uptime, system stability, and optimal performance.
• Monitor, investigate, and resolve incidents impacting trade capture, batch processing, position keeping, market data feeds, pricing engines, risk analytics, and liquidity reporting.
• Proactively track and manage alerts, system logs, and scheduled jobs using Autosys, Unix utilities, and enterprise monitoring platforms (e.g., ITRS Geneos, AWP, Grafana, Airflow, Splunk).




• Execute advanced SQL queries and diagnostic scripts for in-depth data validation, reconciliation, trend analysis, and issue remediation.
• Support and maintain multi-tier applications built on Stored Procedures, SSIS, SSRS, and Big Data platforms (Hadoop, Hive, Spark) while diagnosing and resolving data pipeline bottlenecks.
• Maintain, streamline, and author knowledge articles, Standard Operating Procedures (SOPs), and operational runbooks.
• Actively participate in change management, release governance, and post-deployment validation activities.
• Lead Root Cause Analysis (RCA) investigations, drive post-incident reviews (PIR), and implement permanent corrective actions.
• Partner closely with infrastructure, database, and platform engineering teams on capacity planning, performance tuning, and resilience initiatives.
• Drive continuous service improvement, system reliability management, and support automation initiatives to minimize operatio

📌 Production Support Engineer-Abinitio Big Data (India)
🏢 Citi
📍 India