Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Database Administration (DBA)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various critical business systems. This role requires a agile approach to identifying root causes and resolving problems efficiently to ensure smooth system operations. The position demands continuous engagement with multiple system components, collaborating with different teams to maintain service reliability and performance throughout the day.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.




- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist junior team members by sharing knowledge and providing guidance on complex issues.
- Continuously monitor system performance and recommend improvements to enhance stability and efficiency.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Database Administration (DBA).
- Strong knowledge of database backup, recovery, and performance tuning techniques.
- Experience with database security management and user access controls.
- Ability to troubleshoot and resolve database-related issues in a timely manner.
- Familiarity with database monitoring tools and automation scripts to optimize routine tasks.

Additional Information:
- The candidate

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru