About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking current ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

Role Overview:
The Virtual Chatbot Team Lead will be responsible for driving the strategy, development, and continuous improvement of the enterprise Virtual Chatbot platform. This role ensures the chatbot delivers high-quality, scalable, and secure conversational experiences for employees, customers, and internal stakeholders. The Lead will manage end-to-end operations,



guide a cross-functional squad, and collaborate across product, engineering, automation, and business teams.
Key Responsibilities:
1. Product & Platform Ownership
• Define and own the Virtual Chatbot roadmap.
• Lead LLM integration, intent design, and capability expansion.
• Track KPIs and improve chatbot accuracy, performance, and user experience.
2. Technical Leadership
• Guide architecture, integrations, and solution design.
• Ensure platform performance, security, and compliance.
• Support engineering teams with troubleshooting and enhancements.
3. Stakeholder Management
• Partner with business teams to onboard and develop new use cases.
• Translate requirements into technical deliverables.
• Represent the Virtual Chatbot in demos, reviews, and leadership interactions.
4. Team & Delivery Management
• Lead and mentor a cross-functional chatbot squad.
• Drive backlog priori

📌 Lead Technical Engineer Technology Automation (Bengaluru)
🏢 Signify Netherlands
📍 Bengaluru