Job Title: Cloud Systems & Operations Engineer (AWS)
Role Summary:
We are seeking an operations-focused Cloud Systems Engineer to join our Cloud Infra DevOps Team. Your primary mission is the day-to-day operational excellence of our AWS Organization. You will be the go-to person for managing IaaS resources, ensuring server health across Linux and Windows, and maintaining our monitoring and backup ecosystem. You will also be responsible for managing the end-to-end lifecycle of IT assets and service requests, ensuring all infrastructure changes and incidents are accurately tracked and governed within our ITSM and ITAM frameworks.
Key Responsibilities:
• AWS Organization Management: Serve as the primary lead for AWS operational tasks, managing core IaaS services (EC2, S3, VPC, RDS) within a multi-account AWS Organizations structure.
• ITSM & ITAM Governance: Act as the lead administrator for Freshservice, managing the service desk, incident response, and maintaining a real-time inventory of all cloud and system assets.
• Infrastructure Deployment:
Maintain and update setting configurations using AWS CloudFormation templates.
• Server Administration & Patching: Perform routine patching and vulnerability remediation for both Linux and Windows servers using Ivanti.
• Access & Troubleshooting: Perform L2/L3 troubleshooting by accessing servers via AWS Systems Manager (SSM) or other secure protocols to review system logs and performance.
• Monitoring & Backups: Oversee system health and performance via Grafana dashboards and ensure data integrity and disaster recovery readiness using Cohesity.
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers
📌 Cloud DevOps-Operations Support-AWS (Pune)
🏢 Zensar
📍 Pune