FMC Corporation is a global leader in agricultural sciences, driven by our purpose: Innovation for Agriculture. Solutions for the Planet. We are passionate about the power of science to solve agriculture’s biggest challenges. With one of the most productive and diversified pipelines in the industry, FMC is delivering cutting-edge and next-generation crop protection technologies – including Dodhylex™ active, Isoflex™ active, rimisoxafen, and fluindapyr – to help farmers increase the productivity and resilience of their land. Our employees are at the heart of this innovation. We’re looking for bold thinkers and cooperative doers. At FMC, your ideas matter. From day one, you’ll contribute to meaningful work that drives progress in agriculture, supported by a culture that values integrity, safety, respect, and results. Join us in advancing the future of agriculture. Together, we’re building a more resilient planet – one innovation at a time.
Job title: Customer Service Executive - South West Asia
Position Summary:
To provide responsive,
accurate and end-to-end customer service support for the South West Asia business, with primary responsibility for Sri Lanka and Bangladesh. The role manages export orders from customer purchase order through shipment, invoicing, delivery and post-order resolution, while coordinating closely with commercial, supply chain, finance, logistics, pricing and regional operations teams.
Location: Mumbai
The Role (Key Responsibilities):
• Order Management & Fulfilment
· Manage end-to-end export order processing, from receipt and entry of customer purchase orders through shipment execution and delivery confirmation.
· Assess product availability, schedule order execution, coordinate dispatch and confirm timely fulfilment with accuracy and urgency.
· Proactively monitor stock availability with the Distribution Planning team and escalate supply constraints or risks early.
· Maximise in-full, on-time order fulfilment and accurately communicate
📌 Customer Service Executive (Mumbai)
🏢 FMC
📍 Mumbai