Ensure accurate financial execution of customs-related transactions, including invoicing, cost validation, and compliance support.

Responsibilities
• Generate and validate invoices (manual/system-based) for customs services.
• Ensures month end closure activities are done on time.
• Record revenue charges, taxes, duties, and incidental costs in job systems (e.g., Kewill). Validate and manage costs from customs and third-party agents; handle ad-hoc cost entries.
• Process invoice cancellations and reissuance based on approvals.
• Coordinate invoice dispatch and ensure timely communication with Customer Experience and Ops teams.
• Manage customer relationships and deliver exceptional service to both internal and external stakeholders through professional email communication.
• Support compliance reviews and provide accurate data for KPI and Management Information System reporting.

Accountabilities
• Accurate and timely generation, validation, and dispatch of invoices for customs-related services.​
• Precise recording and reconciliation of costs, taxes,



and duties in job systems to maintain financial integrity.​
• Compliance with internal controls and external regulations for customs financial processes.​
• Delivery of error-free financial data to support reporting and audit requirements.
• Address and resolve customer complaints or disputes promptly while maintaining alignment with company policies and procedures.
• Collaborate with team members to ensure efficient and effective completion of multiple operational activities.
• Apply problem-solving skills to identify and address customer issues.

Required Business/ Technical Knowledge
• Solid email communication skills and effective problem-solving abilities.
• Excel Knowledge is must
• High attention to detail with strong organizational capabilities.
• Ability to work collaboratively in a team and support rotating shifts as needed.
• Ability to manage multiple tasks simultaneously.

Maersk is committed to a divers

📌 Customs Operations FinOps Specialist (Airoli)
🏢 A.P. Moller - Maersk
📍 Airoli