Job Description

Key missions of the position:
• Planning and Implementation of all the retrofits/maintenance & overhauling of products at Customer site

• Secure product performances by monitoring and implementing the containment actions, troubleshooting etc .

• Having regular meeting with customer for the product performance and getting it sign-off on periodic basis as per the contractual requirements

• Improve Customer response time

• Cost Effectiveness by improving efficiency during warranty intervention, preventive and corrective maintenance, overhauling.

Main responsibilities:
• Deliver warranty services from delivery of the product to the end of warranty period

• Support during the commissioning of the Product/System on train and Locomotive

• Execute all Field scheduled operations (retrofit, overhaul, maintenance etc.) in order to meet FT objectives and Customer requirements

• Provide support to Engineering & Quality team for effective problem solving

• Ensure availability and use of special tools for Warranty & Customer support





• Ensure availability of Spares for 0km and Warranty service and efficiently manage site inventory required for maintenance and overhaul

• Ensure feedback of field experience at all stages to improve reliability of the products

• Challenge Customer’s claim and establish authenticity of customer warranty claim

• Responsible of EHS (Environment, Health and Safety) organization & deployment

• Participate actively in QRQC (Quick Response Quality Control) process & Failure Reporting Analysis & Corrective Action System (FRACAS)

• Periodic reporting of the open points of Customer and follow ups till the action is closed

Qualification : Should have good academic background in mechanical or electrical/electronics. Qualification should be Degree
Experience: Should have the minimum experience of 4-6 years of working as Service engineer

Competence
Should have very valuable communication skill in English and Hindi/Regional language
Str

📌 Field Service Engineer (Hyderabad)
🏢 Wabtec
📍 Hyderabad