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Your day at NTT DATA
The Order Management Administrator has relevant basic experience and is responsible for assisting with customer orders and coordinating with various cross functional teams to ensure smooth order fulfilment.
This role may be required to process invoices to ensure accurate billing.
This role requires attention to detail, robust organizational skills, and effective communication.
Key responsibilities:• Reviews and processes orders, ensuring compliance with guidelines and rules set in place.
• Tracks and reports status of all orders to sales teams, updating in a timely manner.
• Receives and reviews customer orders to ensure accuracy and completeness.
• Enters orders into the system and track their progress throughout the fulfilment process.
• May be required to generate invoices based on approved orders, ensuring accuracy of pricing, discounts, and terms.
• May be required to verify billing information and addresses discrepancies if needed.
• Ensures that customer orders (and if required invoices) align with contractual terms and pricing agreements.
• Communicates with customers or relevant internal stakeholders regarding order status.
• Addresses customer and/or internal stakeholder inquiries and resolve concerns in a timely manner.
• May work with internal stakeholders to update customer profiles and relevant information in the system.
• Enters order details accurately into the system and update relevant databases.
• Ensures all necessary information is captured for accurate reporting.
• Conducts quality checks on orders to prevent errors and discrepancies.
• Ensures all documents and data are complete and accurate.
• Perform
📌 Order Management Administrator (Mumbai)
🏢 NTT
📍 Mumbai