Drive how a global franchise captures, manages, and protects client documentation—at scale and with strong controls. This role gives you a front-row seat to modernizing digitization, workflow, and data distribution across regions. You will partner closely with business and client-facing teams to improve outcomes and reduce operational friction. You will lead through disciplined governance, explicit metrics, and continuous improvement. Join us to shape a high-visibility service that supports growth and regulatory expectations.

As a Co-Head of Digital Documentation Services in Commercial and Investment Bank Operations, Digital Document Services, you will lead a global organization supporting the Americas, Europe (including the Middle East and Africa), and Asia Pacific. You will operate in a true partnership model with shared accountability for strategy, performance, risk and controls, and people leadership, while presenting a unified leadership voice to the team and key partners. You will set the operating rhythm, align priorities,



and ensure seamless leadership coverage while improving digitization, workflow management, storage and archiving, and data distribution. We will rely on you to deliver measurable improvements in client experience, efficiency, and well-controlled execution.
Job responsibilities

• Co-lead the global Digital Documentation Services organization with shared accountability for strategy, performance, risk and controls, and people leadership

• Set a clear operating rhythm through joint planning, regular check-ins, and transparent reporting to drive consistent execution

• Partner with business and functional leaders and client-facing teams to meet customer needs and plan for growth and expansion

• Oversee end-to-end documentation services including capture and digitization, signature verification, workflow management, storage and archiving, and data distribution

• Implement a common operating model for the client documentation lifecycle across pe

📌 Executive Director (Bengaluru)
🏢 JPMorgan Chase
📍 Bengaluru