Career Category
Information Systems
Job Description
About the role:
Role Description: Amgen is seeking a Senior Associate Storage & Backup operation Engineer who, along with daily systems management tasks, will support Infrastructure Operations, having primary responsibility for activities related to ongoing Enterprise Storage & Backup support, automation, configuration, and operations management. While responsible for ongoing improvement of processes and applying best practices for the environment, the incumbent Sr Associate will work on Storage & Backup related technologies that will be introduced into the Amgen environment containing NetApp, Isilon, Rubrik & Netbackup Technologies.

Please note, this is an on-site role based in Hyderabad.

Roles & Responsibilities:
• Support the Operations lead in the support, delivery, and continuous improvement of the technology services
• Ensures services are aligned with the key principles of service ownership which includes - meeting the needs of the business, scalability, compliance, reliability, resilience & security




• Assist Service Owner and Architect in detailed resource planning for vendors and IT teams based on the prioritized project list
• Perform necessary storage & backup infrastructure maintenance in accordance with Dell, NetApp & Rubrik best practices and Company Change Management policies
• Contribute to SOP & Runbook Design, Development, and ongoing updates
• Contribute to ongoing recommendations and best practices in Business Continuity, Migration, High Availability, Backup, Recovery, and Archiving
• Investigate and resolve storage & backup related technical issues. Participate in rotational 24x7 On-Call Support at the SME level and assist/lead Root Cause Analysis reviews
• Handling and monitor data replication, using Dell, NetApp & Rubrik replication technologies within solid understanding of RPO/RTO compliance parameters
• Help build AI-agentic solutions and flows to automate manual storage and backup task

📌 Senior Associate Storage (Hyderabad)
🏢 AMGEN
📍 Hyderabad