Your Role

Own client relationships, business KPIs and end-to-end outcomes across commercial insight programmes, ensuring data, analytics and intelligence translate into decision-ready recommendations, adoption and measurable performance improvement.

Client relationship, commercial insight KPIs, programme outcomes, strategic decisions, benefits and executive communication.

SDM for intake acceptance, specialist capacity, analytical quality assurance and operational recovery.

In this role you will play a key role in:

• Serve as the primary client SPOC for assigned commercial insight programmes, aligning Global, Regional, Cluster and Market stakeholders on the business question, decisions required, scope, success measures and expected actions.

• Own business KPIs and end-to-end outcomes, translating priorities into defined workstreams, analytical approaches, milestones, dependencies, governance forums and acceptance criteria.

• Lead cross-functional delivery across commercial analysts, data and technology teams, markets, Finance, Marketing, Sales, Regulatory,



research partners and platform providers from mobilisation through decision and closure.

• Interpret multi-source evidence and specialist outputs to identify commercial implications, cross-market patterns, growth levers, risks and recommended actions, maintaining a transparent executive narrative.

• Own programme governance, including integrated plans, RAID and decision logs, budget or effort tracking, change control, benefits tracking, stakeholder reporting and leadership reviews.

• Challenge data, assumptions, methodologies and priorities constructively; facilitate trade-offs where strategic value, timing, feasibility, data quality, compliance, investment or resources conflict.

• Track adoption, KPI movement and benefits after delivery; diagnose variance, agree corrective actions and ensure learning is embedded into KPI frameworks, forecasts, business cases and future cycles.

• Coordinate with the SDM on in

📌 US / UK Project Lead (Navi Mumbai)
🏢 Capgemini
📍 Navi Mumbai