Salesforce
Administrator / Developer

5-6 YEARS
Overall Salesforce experience

SALES • SERVICE • EXPERIENCE

Salesforce cloud expertise

Position Overview

We are looking for an experienced Salesforce Administrator / Developer with strong hands-on expertise across
Sales Cloud, Service Cloud, and Experience Cloud. This role requires someone who can operate across both
Salesforce administration and development - understanding business requirements, designing scalable
solutions, implementing automation and integrations, troubleshooting complex issues, and supporting the
platform end to end.

The ideal candidate will have 5-6 years of overall Salesforce experience, strong technical and functional
knowledge of the Salesforce platform, and the ability to independently research problems and recommend
practical, scalable solutions.

Administration & Platform Management

• Administer and enhance Salesforce environments with primary focus on Sales Cloud, along with Service Cloud and
Experience Cloud.
• Manage Salesforce security and access including Profiles, Roles, Permission Sets,



Permission Set Groups, Sharing
Rules, Org-Wide Defaults, and user access.
• Manage the complete user lifecycle including user creation, activation/deactivation, license assignment, access
troubleshooting, and login-related issues.
• Design, create, and optimize custom objects, fields, record types, page layouts, validation rules, formulas, and
related Salesforce configurations.
• Maintain a scalable data model and evaluate existing configurations before introducing current objects, fields, or
automation.
• Manage sandbox refreshes and coordinate post-refresh activities including configuration updates, integration
validation, user access, test data, and environment readiness.
• Manage certificates, authentication configurations, and credentials required for Salesforce integrations.
• Support SSO implementations, preferably with Okta, and troubleshoot authentication and access-related issues.

Sales Clo

📌 Salesforce Administrator (Hyderabad)
🏢 SRM Technologies
📍 Hyderabad