Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Node.js
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic workplace.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with cross-functional teams to ensure seamless communication and issue resolution.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system stability.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Node.js.
- Strong knowledge of asynchronous programming and event-driven architecture.
- Experience with debugging and troubleshooting complex software issues.
- Familiarity with RESTful APIs and microservices architecture.
- Ability to work with version control systems and deployment pipelines.
- Understanding of performance tuning and optimization techniques in server-side applications.

Additional Information:
- The candidate should have minimum 5 years of experience in Node.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru