About this role:
Wells Fargo is seeking a Associate Fraud & Claims Operations Representative

In this role, you will:
• Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers to prevent fraudulent activity

• Perform moderately complex customer support tasks by utilizing process knowledge and analytical skills in resolving an alert.

• Oversee multiple alert types, take appropriate action to decisions on the case using multiple systems and applications, and may contact third parties for research, as needed

• Receive direction from supervisor and escalate questions or issues

• Interact with immediate team and functional area on wider range of information, plus internal customers.

Required Qualifications:

• 6+ months of customer service support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Fraud Alerts,



detection, or prevention experience or banking financial operations experience
• Ability to work effectively, as well as independently or as a team, in a results-driven environment while managing own caseload within timeframe expectations
• Amenable to working in rotating shifts and weekends and holidays.
• Knowledge of Detection Operation Processes in Fraud & Claims Management Domain .
• Knowledge of Fraud Life cycle for Debit, Credit card, AML,KYC Check, and Online Fraud products.
• Ability to work additional hours as needed .

Posting End Date:

1 Oct 2026*Job posting may come down early due to volume of applicants.

We Value Equal Chance

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any

📌 Associate Fraud (Hyderabad)
🏢 Wells Fargo
📍 Hyderabad