It's fun to work in a company where people truly BELIEVE in what they're doing

Job Description:
Position Summary
The Consultant, Enablement & Engagement is responsible for driving the adoption and sustained use of new processes, tools, technologies, and ways of working across Platform Services & Support (PSS).
Working with leaders, site managers, supervisors, champions, subject-matter experts, and change and training teams, this role develops and executes enablement, engagement, communication, and adoption plans aligned with business priorities.
The Consultant focuses on the people and process aspects of change, ensuring employees understand what is changing, why it matters, and how to apply recent capabilities effectively. The role uses extensive knowledge of PSS operations and business processes to address complex adoption challenges, improve existing practices, and develop practical, scalable solutions.
Key Responsibilities
Enablement and Adoption
• Develop and execute enablement and adoption plans for new processes, tools, platform capabilities, and organizational changes.




• Translate strategic objectives and complex business changes into practical activities that support employee readiness, understanding, and sustained usage.
• Assess change impacts, stakeholder needs, adoption risks, and areas of potential resistance.
• Recommend solutions to address adoption barriers and improve employee and business outcomes.
• Align activities with PSS priorities and established change-management methodologies.

Stakeholder Engagement
• Serve as a trusted advisor to PSS leaders, site managers, supervisors, champions, subject-matter experts, and other stakeholders.
• Build alignment, ownership, and commitment across impacted teams and locations.
• Partner with change, training, communications, product, process, and operational teams to coordinate implementation activities.
• Facilitate discussions with business stakeholders and super users to identify communication, training,

📌 Consultant -Enablement, PSS (Mumbai)
🏢 Ingram Micro
📍 Mumbai