About the Company:
Rakuten India is the Development Centre and key technology hub of the Rakuten Group, Inc. We enable our businesses with our depth of knowledge in multiple streams of technology such as Mobile and Web Development, Web Analytics, Platform Development, Backend Engineering, Data Science, Machine Learning, Artificial Intelligence and much more. Our unique 24/7 support center ensures reliability and sustenance of the Rakuten Ecosystem. With dedicated centres of excellence for Mobile Application Development, Data Analytics, Engineering, DevOps and Information Security, we ensure the success of multiple units of Rakuten Group, Inc. With 1700+ employees and growing, Rakuten India is housed in Crimson House Bangalore in the heart of the city.

Job Description:

· Bachelor's degree ( or Higher) in Computer Science, Engineering, or a related field.

· 8-12 years of total experience in the IT industry, with a minimum of 4-6 years dedicated experience as a Scrum Master.

· Extensive experience working with large-scale BSS (Business Support Systems)



development /implementations within the Telecommunications domain.

· Demonstrable expertise in various Agile methodologies (Scrum, Kanban, SAFe, LeSS) and their practical application.

· Certified Scrum Master (CSM) or Professional Scrum Master (PSM I/II) certification is mandatory. Advanced certifications (CSPO, SAFe Scrum Master, etc.) are a strong plus.

· Proficiency with Agile project management tools (e.g., Jira, Confluence, Azure DevOps).

· Proven ability to coach, mentor, and motivate agile teams to achieve high performance.

· Strong understanding of software development lifecycle (SDLC) and software engineering best practices.

· Excellent facilitation, communication, negotiation, and conflict resolution skills.

· Ability to work effectively in a fast-paced, energetic, and multicultural environment.

· Strong analytical and problem-solving abilities.

· Familiarity Estimation techniques

· Familiarity in m

📌 Scrum Master (India)
🏢 Rakuten India
📍 India