Job Title: Customer Support Executive
Work Type: Remote (Work-from-Home)

Overview:
We are seeking a proactive and customer-centric Customer Support Executive to join our team. This remote position offers the flexibility to work from home, competitive pay, and performance-based bonuses. The ideal candidate is fluent in both Hindi and English, passionate about helping customers, and skilled in handling interactions via phone and chat platforms.

Key Responsibilities:

• Handle inquiries, provide solutions, and assist with product or service-related questions to Customers in chat process
• Conduct outbound calls to enhance customer satisfaction and support business needs before or after purchases.
• Manage customer interactions efficiently and professionally via chat and phone, ensuring prompt resolutions..
• Support additional customer experience tasks as required to meet business objectives.

Requirements:





• Minimum of 1 year of experience in a customer support role in chat role majorly
• Proficiency in Hindi and English, with excellent verbal and written communication skills.

Skills and Traits:

• Strong writing, speaking and interpersonal skills to effectively connect with and assist customers.
• Enjoys engaging with people and solving customer problems.
• Ability to multitask and manage time efficiently across chat and phone interactions.
• Empathetic nature, ensuring a positive experience for all customers.

Benefits:
• Comp
• etitive salary package with performance-based incentives.
• Flexible work-from-home option.
• Opportunity to grow in a agile and fast-paced startup environment.

Join Us:
If you’re passionate about delivering exceptional customer service and excel in both chat and call communication, we want to hear from you

📌 Customer Support Executive (Gurugram)
🏢 Oyela
📍 Gurugram