WHO YOU ARE
As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people.
- Broad knowledge about key account management.
- Candidates should have broad knowledge about legislations, requirements and compliance standards in the identified key B2B segments in the local market and have a broad knowledge about key account management.
- Candidate should have experience in project management, analytical and numerical skills.
- Should be motivated by the IKEA culture and values and the unique IKEA ranges by increasing customer value and thinking customer first.
- Candidates should be energized by driving business growth and contributing to the overall success of IKEA through collaboration.
- The candidate should have the ability to understand the complexity of IKEA business and the role of Sales as an integrated part of the business,



prioritise and make decisions with speed and simplicity.
- Candidate should have the ability to follow up and measure performance of output and capture learnings to improve planning and performance moving forward. Candidate should have strong collaboration, multi-tasking skills, negotiation and communication skills.
- Deep knowledge of the local market, our consumers and specifically business customers and their needs.
- Solid understanding of what excellent customer service looks like
- Strong knowledge of competitors in the local market.
- Broad knowledge of the possibilities to activate sales and the use of the commercial calendar and relevant associated store activities.
- Deep understanding of the Business Customer Experience maps and how to influence each step of the customer's journey.

YOUR RESPONSIBILITIES
- Act as a member of the Store Sales team and proactively contribute to commercial plan/o

📌 Key Account Manager (Bengaluru)
🏢 Ikea
📍 Bengaluru