Key Responsibilities

Technical Leadership

• Architect and design scalable, high-performance cloud-based CPaaS solutions supporting multiple communication channels (WhatsApp, SMS, Email, Voice, etc.)
• Lead the technical roadmap and make critical architectural decisions for the platform
• Conduct code reviews, establish coding standards, and ensure best practices across the team
• Drive technical innovation and evaluate new technologies to enhance platform capabilities
• Troubleshoot complex technical issues and provide expert-level problem resolution
• Ensure system reliability, performance optimization, and scalability

WhatsApp Domain Expertise

• Serve as the subject matter expert on WhatsApp Business API, Cloud API, and messaging protocols
• Design and implement WhatsApp conversation flows, templates, and interactive messaging features
• Optimize message delivery, handle webhook implementations, and manage API rate limits
• Stay current with WhatsApp policy updates, feature releases, and best practices




• Guide the team on WhatsApp-specific compliance and security requirements

Team Management & Leadership

• Lead, mentor, and grow a team of software engineers and developers
• Foster a collaborative, innovative, and high-performance team culture
• Conduct performance reviews, provide constructive feedback, and support career development
• Facilitate agile ceremonies, sprint planning, and ensure timely project delivery
• Bridge communication between technical teams, product managers, and stakeholders
• Remove blockers and enable the team to deliver quality solutions efficiently

Product Development

• Collaborate with product management to translate business requirements into technical solutions
• Break down complex features into manageable tasks and user stories
• Ensure alignment between technical implementation and product vision
• Drive continuous improvement in development processes and delivery practices

Skills

• 8-12 years of skilled software devel

📌 Product Development (Bengaluru)
🏢 Comviva
📍 Bengaluru