Assistant Manager – Arbitrator & Case Management

Location: Mumbai
Work Mode: Work from Office
Working Days: Monday to Friday
Timings: 10:00 AM – 7:00 PM
Saturday & Sunday: Fixed Off
CTC: Up to ₹6 LPA
Experience: 1+ Years
Role Overview

We are looking for a proactive and organized Assistant Manager – Arbitrator & Case Management to manage the onboarding, training, engagement, and coordination of empaneled arbitrators. The role involves working closely with senior legal professionals and ensuring smooth communication and case coordination.
Key Responsibilities

* Source and onboard potential arbitrators and explain processes, responsibilities, fee structure, and documentation.
* Conduct onboarding and platform training for recent arbitrators.
* Organize quarterly refresher training and workshops.
* Prepare training materials, FAQs, manuals, and process guides.
* Act as the primary point of contact for arbitrators regarding ongoing cases and disputes.
* Coordinate hearing schedules and facilitate timely orders.




* Manage WhatsApp groups and ensure smooth stakeholder communication.
* Maintain updated arbitrator, training, and certification records.
* Collect arbitrator feedback and support process improvements.
* Stay updated with relevant arbitration laws and regulations.
Requirements

* LLB, B.Com, BMS, or related qualification.
* 1+ year of experience in legal operations, arbitration, stakeholder management, training, or case coordination.
* Strong communication and interpersonal skills.
* Ability to interact confidently with senior professionals.
* Excellent coordination, organization, and follow-up skills.
* Good analytical and problem-solving abilities.
* Proficiency in MS Word, Excel, and PowerPoint.
* Tech-savvy with the ability to quickly learn new platforms and systems.
* Proactive, responsible, resilient, and willing to take initiative.

📌 Assistant Manager – Arbitrator (Mumbai)
🏢 RAPSYS TECHNOLOGIES PTE
📍 Mumbai