Sales & Operations Manager – Hospitality
Department: Rank Me Now
Employment Type: Full-time
Location: Vadodara, Gujarat (Onsite)
Shift: US Nights (5PM to 3AM) Mon-Fri

About the Role
Rank Me Now is looking for an experienced Sales & Operations Manager with a strong hospitality background to lead our Sales Team and oversee client operations.
This is a manager-level leadership role responsible for revenue growth, team performance, client delivery, profitability, process improvement, and strategic client relationships.
The ideal candidate will have experience in hotel operations, sales, revenue management, or hospitality technology, with a robust understanding of hotel commercial performance and client management.

Key Responsibilities
· Lead and coach the Sales Team to achieve outreach, meetings, demos, conversions, revenue targets, and maintain pipeline discipline.
· Oversee client operations from onboarding through delivery, renewals, and expansion, ensuring service quality and timely resolution.
· Own client escalations and strategic relationships,



including recovery conversations, reviews with hotel owners/GMs, renewals, and upsells.
· Protect profitability by monitoring delivery costs, margins, workload, scope creep, and team capacity.
· Build scalable processes through SOPs, dashboards, automation, training, and workflow improvements.
· Support commercial strategy through input on pricing, packages, staffing, sales processes, and growth opportunities.
· Track performance and business health across sales, operations, client accounts, margins, and renewals, using data to drive decisions.

Required Qualifications
· 5+ years of relevant hospitality experience, including 2+ years in a management role.
· Experience as a Hotel Operations Manager, General Manager, AGM, Cluster Operations Manager, Revenue & Operations Manager, Hotel Sales Manager/Director, or Hospitality Technology/Customer Success Manager.
· Working knowledge of hotel revenue management, including occup

📌 Sales & Operations Manager -Hospitality (Vadodara)
🏢 Siox Global
📍 Vadodara