Job Title: HR Manager – Volume Acquisition (BPO Operations)
Company: 58AM Marketing Street Private Limited
Location: Howrah & Kolkata, West Bengal (On-site/Hybrid)
Employment Type: Full time
About 58AM Marketing StreetAt 58AM Marketing Street, we are a premier India-based BPO specializing in driving growth for UK businesses. We deliver expert outbound calling, lead generation, and inbound customer service solutions. Operating seamlessly in the UK timezone, we combine certified infrastructure (ISO 9001/27001, GDPR compliant) with native English-speaking talent. As our operations across our Howrah and Kolkata offices scale rapidly, we need a tech-forward HR leader to drive our bulk hiring engine and build our next generation of high-performing BPO teams.
Role SummaryThe HR Manager for Volume Acquisition will own the end-to-end mass recruitment strategy for our international voice and non-voice processes. You will be responsible for sourcing, screening, and onboarding hundreds of candidates to meet aggressive business demands for our UK campaigns.
This role sits at the intersection of human resources and technology, requiring someone who can leverage automated applicant routing pipelines, manage data within our self-hosted Frappe HRMS, and execute high-energy walk-in drives.
Key ResponsibilitiesHigh-Volume Sourcing & Pipeline Management
• Design and execute localized sourcing strategies across Kolkata and Howrah to consistently attract top-tier English-speaking talent for UK-shift operations (B2B/B2C Telemarketing, Lead Generation, Customer Support).
• Organize and manage large-scale walk-in drives, campus recruitment, and targeted job fair events.
• Manage the automated job applicant routing systems (via our custom web forms) to ensure zero drop-off in the candidate pipeline.
Process Execution & HR Tech Utilization
• Streamline the screening and selection process to drastically reduce Time-to-Fill (TTF) while maintaining strict quality standards for communication an
📌 Human Resources Manager (Kolkata)
🏢 58AM Marketing Street Private
📍 Kolkata
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