About HungerBox:
Hungerbox is a leading provider of creative solutions in the realm of web-based, online platforms, and SaaS products into food-tech space. We pride ourselves on our commitment to delivering high-quality, scalable systems that redefine the standards of excellence in the hospitality industry. With presence across 40+ cities in India and 400+ prestigeous clients, we're a leading organisation combining food and technologies across 900+ cafeterias.

Role and Responsibility:

• Calls: All the Incoming calls are responded with providing necessary resolutions accordingly. • External Emails: All the emails addressed with proper resolution to resolve all the queries.
• Internal Emails: All the emails has to be addressed on the same with necessary changes/fulfilling the requirement.
• Master Vendor Creation/Changes: We have to upload all the necessary details with documents of the vendor to create the master vendor.
• Vendor/Counter Creation:



We have to create the counter to go live in our application.
• Menu Creation/Changes: We have to create the menu for the respective counter with proper check spelling, veg/non veg, category, etc. to go live in the application.
• Vendor Schedule Enable/Changes: The respective site team will coordinate to do the changes in the vendor/counter so we have to get this quickly.
• Order Processing & Coordinating with Restaurant: We have listed client where we will deliver the food from out side restaurants so we have to process the process the order with them and track them with the restaurants to deliver it on time.

Note:
The above mentioned are just basic subjects, we will be having an internal other type of work related to the subjects.
Working Hours: 10 Hours Shift Holiday: Weekly one day off/Rotational off

📌 Customer Support Executive (Bengaluru)
🏢 HungerBox
📍 Bengaluru