Location: Gurugram, Haryana
Industry: Event Management / Experiential / BTL
Experience: 5+ Years
Employment Type: Full-Time
About the RoleWe are looking for an experienced Event Operations Manager who understands the complete event lifecycle — from client requirements and planning to execution and on-ground delivery.
The role is ideal for someone with a robust background in Event Production, Client Servicing, Event Operations or Project Management, who can take ownership of projects, coordinate with multiple stakeholders and ensure events are delivered smoothly, on time and within budget.
Depending on your experience and strengths, the role may have a stronger focus on Client Servicing or Production & Operations.
Key Responsibilities• Manage events from initial briefing and planning through execution and closure.
• Understand client requirements and translate them into clear execution plans.
• Coordinate with clients, vendors, production teams, designers, fabricators and internal teams.
• Plan and monitor event timelines, manpower, logistics, production requirements and deliverables.




• Handle vendor coordination, quotations, negotiations and basic project costing.
• Ensure smooth on-ground execution and timely resolution of operational challenges.
• Maintain strong client communication and ensure expectations are met throughout the project.
• Take ownership of project budgets, timelines, quality and deliverables.
• Conduct site visits and coordinate pre-event planning and production requirements.
• Identify potential execution issues in advance and proactively provide solutions.
• Manage multiple projects simultaneously while maintaining attention to detail.
• Prepare and maintain project-related documentation, estimates, timelines and reports.
• Support business development by understanding client requirements and identifying opportunities for repeat business.

What We’re Looking For• 5+ years of relevant experience in Event Management / Experiential / BTL / MICE /

📌 Event Operations Manager (Gurugram)
🏢 ESP 360 DEGREE
📍 Gurugram