Hiring: Compliance Officer Travel / OTA Industry

Location: Gurugram

Experience: 3 to 5 Years

Industry: Travel Agency / Online Travel Agency (OTA)

Salary: Up to 40,000 per month

Employment Type: Full-Time

Job Responsibilities

Ensure compliance with applicable travel, e-commerce, consumer-protection and data-privacy regulations, including DPDP Act and GDPR where applicable.

Manage IATA, ARC BSP compliance, including ticketing, refunds, exchanges, EMDs, ADMs/ACMs and settlements.

Monitor compliance with GDS processes, airline rules and travel-industry regulations.

Identify and prevent fare manipulation, duplicate bookings, churning, speculative bookings, hidden-city ticketing and other booking violations.

Ensure compliance with PCI-DSS, payment security and card-payment requirements.

Conduct fraud prevention, risk assessment, internal audits and compliance monitoring.

Develop and maintain internal controls, compliance processes and risk-management frameworks.

Conduct due diligence and compliance reviews of suppliers, consolidators,



travel partners and technology providers.

Monitor operational processes to identify compliance gaps and recommend corrective actions.

Maintain compliance documentation, audit records and reports.

Conduct employee training on airline rules, ticketing compliance, payment security and regulatory requirements.

Coordinate with internal teams, airlines, payment partners, GDS providers and other stakeholders on compliance matters.

Candidate Profile

3 to 5 years of relevant experience in Travel Agency / OTA / Airline / Travel Operations Compliance.

Strong understanding of IATA, BSP, ARC, GDS and airline ticketing processes.

Experience in fraud prevention, risk management, audits and compliance monitoring.

Knowledge of PCI-DSS and payment-related compliance.

Familiarity with DPDP Act and GDPR will be an advantage.

Robust analytical, documentation and communication skills.

Candidates With Relevant Travel/OTA Industry Experien

📌 Compliance Officer (Gurugram)
🏢 Sharda Consultancy Services
📍 Gurugram