Company Description The company is a growing organization focused on building strong, long-term relationships with its customers through high-quality service and responsive support. It values data-driven decision-making, collaboration, and continuous improvement to enhance customer satisfaction and loyalty. Team members are encouraged to contribute ideas, take ownership of their work, and help refine processes that improve overall customer experience. The organization offers opportunities for career development and advancement, especially for those who are committed to understanding customer needs and delivering consistent results.

Designation : CRM Executive
Experience : 1-3 Years
CTC : upto 3.6 LPA
Location : Tathawade, Pune.

Role Description This is a full-time, on-site role for a Customer Relationship Management Executive based in the Pune Division. The role involves managing customer accounts, responding to inquiries, and ensuring timely resolution of issues to maintain strong customer relationships. The executive will monitor customer interactions and feedback,



analyze data to identify trends, and support initiatives that improve customer experience and retention. Daily responsibilities include coordinating with sales and support teams, maintaining accurate records in CRM systems, preparing regular reports on customer satisfaction and retention, and helping implement customer engagement campaigns. The role requires proactive communication, attention to detail, and a focus on delivering reliable, customer-centered service.

Qualifications
• Candidates should possess strong Communication and Customer Experience skills to engage effectively with customers and internal teams.
• Candidates should possess skills in Customer Retention and Sales to support long-term relationships and identify growth opportunities.
• Candidates should possess solid Analytical Skills to interpret customer data, track performance metrics, and recommend improvements.
• Candidates

📌 Customer Relationship Management Executive (Pune)
🏢 Vardhaman Properties
📍 Pune