Role Overview

The Logistics Manager will own the end-to-end logistics function for clinical samples, laboratory materials and operational supplies across locations. The role will be responsible for managing the logistics team, vendors, sample movement, accessioning support, inventory, inward/outward material movement, vendor payments, petty cash and operational costs. The role will ensure timely, compliant, cost-effective and scalable logistics operations,

while driving process improvements and solid coordination across Sales, Laboratory, Finance, Procurement and Operations.

Key Responsibilities

• End-to-End Sample Logistics
• Own end-to-end movement of clinical samples including collection, pickup, transportation, handover, laboratory receipt and closure.
• Ensure adherence to defined TATs, SLAs, SOPs and cold-chain requirements.
• Monitor daily operations, pending cases, delays, exceptions and escalations and ensure timely resolution.
• Establish effective city-wise coverage, shifts, backup resources and escalation mechanisms.
• Ensure proper sample documentation,



pickup/handover proofs and compliance requirements.
• Team Management
• Lead and manage the Logistics Coordinator and operational support team.
• Plan city-wise manpower, shifts, workload allocation and backup coverage.
• Train and mentor team members and manage operational escalations.
• Establish standardized processes and effective shift handovers.
• Vendor & Partner Management
• Own relationships with logistics, courier, runner, collection and other operational vendors.
• Identify, evaluate, onboard and manage vendors based on service quality, coverage, capacity and cost.
• Manage vendor allocation, route optimization and resource utilization.
• Negotiate rates/commercial terms and drive vendor performance improvement.
• Resolve vendor escalations and maintain adequate backup vendor capacity.
• Vendor Payments & Logistics Cost Management
• Own the operational aspects of the vendor billing and pa

📌 HealthCare Logistics Manager (Mumbai)
🏢 HaystackAnalytics
📍 Mumbai