Background And Experience

The successful candidate will have 2 years Application Operation Support experience coupled with relevant tertiary qualifications (Information technology or Computer Science).

The candidate’s experience will have been gained in roles supporting specialised high-volume/high value applications resolving technical faults, enabling upgrades and maintaining customer satisfaction. At least some of this experience will have been obtained while operating on a client’s site.

Skills And Knowledge

Essential Technical Skills

• Robust Knowledge of Unix or Linux server platforms.
• Good Knowledge on Database - Mysql, Oracle etc
• An understanding of the SDLC.
• Experience with a disciplined approach to IT incident, problem and change management.
• Previous experience in User Acceptance Testing.

Desirable Technical Skills





• Industry experience in Telco or CRM/marketing industries.

Essential Professional Skills (soft Skills)

• Excellent Customer Service focus and orientation.
• Ability to deal with suppliers and employees at all levels.
• Proactive, with strong work ethic.
• Proven ability to work on own initiative and prioritise own workload effectively.
• Demonstrate effective team working skills, with a can-do attitude.
• Excellent English communication skills (both verbal and written).
• Ability to effectively deal with conflict (internally and externally).
• Ability to work in a fast-paced environment.
• Has a logical approach and is a good problem Solver?
• Able to work with ambiguity and get results.

📌 Senior Engineer- Technical Operation (Gurugram)
🏢 Comviva
📍 Gurugram