Key Responsibilities

Strategic Supplier & Carrier Management

• Own end-to-end supplier and carrier relationships supporting enterprise customer traffic.
• Maintain diversified routing options across countries to ensure redundancy, cost efficiency, and SLA stability.
• Negotiate dedicated rate cards, volume-based discounts, long-term commercial agreements, and currency protection mechanisms.
• Conduct regular supplier performance reviews aligned with customer SLAs and business objectives.
• Develop alternate routing and sourcing strategies to reduce dependency on individual suppliers.

Commercial Ownership & Margin Protection

• Own gross margin performance across all assigned traffic.
• Manage vendor pricing repositories with accurate version control and effective-date governance.
• Ensure alignment between vendor costs, customer pricing, and routing assignments.
• Identify and mitigate margin erosion caused by carrier cost increases, pricing gaps, and contractual misalignment.
• Support strategic pricing initiatives, customer renewals, commercial negotiations,



and RFP responses.
• Drive continuous cost optimization opportunities without compromising service quality.

Routing Governance & Commercial Oversight

• Define routing strategies for each country by balancing cost, delivery performance, latency, and spam-filtering considerations.
• Collaborate with Engineering and NOC teams to optimize routing performance through LCR and N-Best strategies.
• Ensure all routing changes are documented, approved, and maintained with proper effective dates.
• Minimize service disruption risks and maintain routing stability for live customer traffic.
• Review routing performance regularly and recommend optimization opportunities.

Billing & Reconciliation Management

• Reconcile vendor invoices against traffic volumes, contracted rates, and applicable currency terms.
• Investigate invoice discrepancies and lead resolution with carriers and suppliers.
• Ensure zero overpayment e

📌 Carrier Operations (Gurugram)
🏢 Comviva
📍 Gurugram