01 Oct
|
Sharda Consultancy Services
|
Chennai
01 Oct
Sharda Consultancy Services
Chennai
We are seeking an enthusiastic and motivated International Inbound Sales Executive to join our dynamic team. The ideal candidate will be responsible for handling inbound calls from international customers, providing exceptional customer service, and promoting our products and services effectively. This role requires a strong focus on customer satisfaction and the ability to communicate clearly and persuasively. Key Responsibilities: - Manage inbound calls from international clients, addressing inquiries and providing information about our offerings. - Utilize effective sales techniques to promote products and services, aiming to convert inquiries into sales. - Maintain a high level of customer service, ensuring that all interactions are positive and professional. - Collaborate with team members to achieve sales targets and improve customer satisfaction metrics. - Document customer interactions and feedback accurately in the system to enhance service delivery.
- Stay updated on product knowledge and industry trends to provide informed responses to customer queries. Required Skills: - Proven experience in international inbound sales or customer service, preferably in a BPO or call center environment. - Excellent communication skills, both verbal and written, with a strong command of English. - Ability to work in a quick-paced environment and handle multiple tasks efficiently. - Strong problem-solving skills and a customer-oriented mindset. - Familiarity with telecalling and voice processes is a plus. If you are passionate about sales and customer service and are looking for an opportunity to grow in a vibrant work environment, we encourage you to apply for this position.
This job is provided by Shine.com
📌 International Inbound Sales Executive (Chennai)
🏢 Sharda Consultancy Services
📍 Chennai