01 Oct
|
V2U Consultancy Services
|
Noida
01 Oct
V2U Consultancy Services
Noida
Company Description V2U Consultancy operates as a US-focused business center serving clients in the US, Canada, Australia, and UK markets. The organization provides a range of outsourced services, including BPO, KPO, and accounting solutions, tailored to diverse business needs. V2U Consultancy emphasizes responsive customer support and skilled service delivery across international regions. Team members work in a dynamic, client-centric environment with exposure to global markets and business processes. The company values reliability, quality, and effective communication with its international clients.
Role Description The International Sales & Presales role (AU Shift: 5:15 AM to 2:30 PM) is a full-time, on-site position based in Noida. The individual in this role will manage international sales inquiries, engage with potential clients across Australia and other markets, and support presales activities such as preparing proposals, presentations, and basic solutions outlines. Daily responsibilities include handling outbound and inbound calls, emails, and online meetings,
understanding client requirements, and coordinating with internal teams to ensure accurate information and timely responses. The role also involves maintaining customer records, tracking leads and opportunities, and providing consistent customer service throughout the sales cycle. The position requires adherence to shift timings, professional communication, and a strong focus on meeting sales and presales targets.
Qualifications
• Candidates should possess skills in International Sales and International Business for handling global clients and meeting sales targets.
• Candidates should possess strong Communication and Customer Service skills for managing client interactions and ensuring a positive customer experience.
• Candidates should possess knowledge of International Trade to understand global business practices and support presales discussions.
• Relevant experience in BPO/KPO or internatio
📌 Customer Success Specialist- AU Shift (Noida)
🏢 V2U Consultancy Services
📍 Noida