Key Responsibilities

Presales & Solutioning

• Own and drive the end-to-end presales cycle for enterprise customers across CPaaS and Network API offerings.
• Engage with enterprise customers to understand business requirements, use cases, and technical expectations.
• Design end-to-end solution architectures aligned with customer needs, product capabilities, and network constraints.
• Position CPaaS capabilities such as SMS, Voice, WhatsApp, OTP, and APIs for enterprise digital transformation use cases.
• Articulate the value of Network APIs (e.g., identity, location, QoS, authentication, charging) to enterprise and partner ecosystems.

Customer Interaction & Stakeholder Management

• Act as a technical and solution advisor during customer meetings, workshops, demos, and RFP discussions.
• Build robust enterprise customer relationships and maintain effective working connections with CXOs, IT heads, and digital teams.
• Collaborate closely with Sales, Product Management, Engineering, and Delivery teams to ensure solution feasibility and alignment.

Commercials & BoQ





• Prepare detailed BoQs (Bill of Quantity), solution pricing inputs, and technical commercials for enterprise proposals.
• Assist in proposal responses, including technical sections of RFPs/RFIs.

Product & Market Feedback

• Provide structured feedback from enterprise engagements to product teams for feature enhancements and roadmap inputs.
• Track market trends, enterprise requirements, and competitor offerings in CPaaS and Network API domains.

Required Skills & Experience

Domain & Technical

• 4–8 years of experience in enterprise presales / solution consulting within the telecom or digital communications domain.
• Strong understanding of CPaaS platforms, APIs, messaging, voice, WhatsApp Business, OTP, and enterprise communication workflows.
• Working knowledge of telecom networks, APIs, cloud deployments, and enterprise IT integration models.
• Familiarity with Network APIs / NaaS concepts is high

📌 Enterprise Presales Consultant (Gurugram)
🏢 Comviva
📍 Gurugram