Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.

Must have skills : Python (Programming Language)

Good to have skills : AI Agents & Workflow Integration

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and diagnosing issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance, collaborating with different teams to maintain system stability and reliability, and swiftly addressing any disruptions to minimize business impact.

Roles & Responsibilities:

• Expected to perform independently and become an SME.




• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure timely resolution of application issues.
• Document troubleshooting steps and solutions to build a knowledge base for future reference.
• Assist in the implementation of process improvements to enhance system support efficiency.
• Support junior team members by sharing knowledge and providing guidance when needed.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Python (Programming Language).
• Good To Have Skills: Experience with AI Agents & Workflow Integration.
• Strong problem-solving skills with the ability to analyze complex software issues.
• Familiarity with debugging tools and techniques to identify root causes of system failures.
• Ability to work effectively in a fast-paced environment managing multip

📌 Application Support Engineer (Pune)
🏢 Accenture in India
📍 Pune