Key Accountabilities

• Design, develop, and implement AI-powered features, assistants, and agents for our MarTech products.
• Build intelligent agentic workflows for use cases such as campaign assistance, offer recommendations, segmentation support, customer insights, reporting assistance, troubleshooting, and knowledge discovery.
• Work with product managers, architects, developers, and business teams to understand requirements and convert them into scalable AI solutions.
• Develop and integrate solutions using Large Language Models, prompt engineering, embeddings, vector search, and retrieval-augmented generation techniques.
• Create and maintain AI workflows involving context handling, memory patterns, tool integration, guardrails, and response optimization.
• Build AI pipelines using enterprise product knowledge, technical documentation, support content, metadata, and domain data.
• Integrate AI services with backend applications, APIs, microservices, workflow engines, and enterprise systems.




• Develop reusable AI components and frameworks that can be adopted across multiple modules and use cases within our product lines.
• Evaluate AI solution quality using testing, benchmarking, observability, feedback loops, and output validation techniques.
• Ensure AI implementations are scalable, secure, reliable, and optimized for latency, cost, and performance in production environments.
• Work closely with DevOps and platform teams to deploy, monitor, and manage AI solutions in cloud-native environments.
• Collaborate with QA and security teams to validate AI features, reduce risks, and ensure compliance with enterprise standards.
• Support the end-to-end development lifecycle of AI-powered product capabilities, from ideation and prototyping to deployment and continuous improvement.
• Identify opportunities to improve product capability, team productivity, and customer value through the effective use of AI and intelligent automation.
• Stay updated on advancements in G

📌 Senior AI Engineer (Gurugram)
🏢 Comviva
📍 Gurugram