Senior SAP Case Management Consultant L3/R3

SAP Skills

• 6-8 years of SAP functional consulting experience, with hands-on experience in SAP Case Management.
• Robust understanding of SAP Case Management architecture, configuration, and functionality.
• Hands-on experience configuring case types, categories, attributes, statuses, relationships, and case processes.
• Good understanding of workflow and case lifecycle management.
• Experience integrating Case Management with other SAP modules/business processes.
• Strong functional troubleshooting and problem-solving skills.
• Experience working with ABAP/technical teams.
• Good understanding of SAP testing methodologies and defect management.
• Experience in preparing functional and technical documentation.
• Strong communication and stakeholder-management skills.

Preferred Skills

• Experience with SAP CRM / SAP S/4HANA environments.
• Knowledge of SAP Workflow and business rules.
• Experience with SAP Fiori/UI technologies.
• Knowledge of SAP integration technologies, APIs, and web services.




• Experience working on government, tax, revenue, public-sector, or regulatory projects would be an advantage.
• Experience with SAP TRM / PSCD would be an added advantage, but TRM is not the primary requirement.

Responsibilities

• Analyze business requirements and translate them into SAP Case Management functional solutions.
• Configure and maintain SAP Case Management based on business requirements.
• Configure case types, case categories, case attributes, statuses, priorities, relationships, and case lifecycle.
• Design and configure case processing, assignment, routing, escalation, and closure processes.
• Configure and support case relationships with relevant business objects and SAP processes.
• Work with business stakeholders to understand case-handling requirements and recommend appropriate SAP solutions.
• Prepare functional specifications for enhancements and custom developments.
• Coordinate with ABAP/technical te

📌 SAP Case Management Senior Consultant (Mumbai)
🏢 Invenio
📍 Mumbai